Medical Records

Record Requests

For the convenience of our patients, Lake Pointe Orthopaedics & Sports Medicine has partnered with HealthMark Group to support in the secure and timely delivery of patient records. If you would like to request a copy of a patient’s record, please submit your HIPAA compliant written request to our office:

            Via Fax: 855-364-4959

            Via Mail: 3136 Horizon Rd.
                             Suite 100
                             Rockwall, TX 75032

Patient Requests

Patients may submit a request/authorization electronically via the HealthMark request portal here:


If it is your first time using this platform, you will need to create an account by providing your email address. Once logged in, you may select “Submit Request” from the menu options and enter all required fields to submit an authorization.

HealthMark will process your medical record request and provide notification via email once complete. A complimentary copy of your record will be made available for you to download within 72 hours.

Status Inquiries

To check the status of a previously submitted record request, please contact HealthMark Group directly at 800-659-4035 or status@healthmark-group.com.

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